Services
Products powered by real people
From validating & pitching new ideas to improving existing products, our user experience design services balance user needs with business requirements, whatever stage your product is at.
How can we help you? Pick which of these three services best suit your situation or scroll down to see more!
Research & design your new product from scratch
Release your new product with confidence users will love it.
Grow & improve your existing product
Add new features, resolve user pain points, increase ROI and plan for the future.
Ethical, inclusive & sustainable product strategy
Improve brand reputation, increase longterm ROI & customer relationships.
Not quite ready to build a whole product?
We offer a rapid research, design, and test package that helps you validate your idea, pitch for funding, and get ready for development, without breaking the bank.
All our services:
User Research
Start your project off right, by considering your users from the offset and understanding their needs.
UX & UI Design
We design, test, and iterate across a number of fidelities until we are happy with our design solution.
Usability Testing
We will test your product with a targeted set of users either in person or remotely, capturing key feedback and valuable data on how your users interact.
Concept Validation Testing
We’ll validate your early-stage idea with real users, ensuring your product is heading in the right direction before spending money on further development.
UX Strategy
We will help guide your process to be user-centered and assist you when making important user experience decisions.
Investor & Stakeholder buy-in
We’ll produce a presentation & supporting materials you can use to pitch to investors or stakeholders, to help you secure the funding your project needs.
Audits
We’ll put your product under the microscope and deliver you tangible improvements to help you reach your goals.
Scoping Sessions
We will immerse ourselves into your product idea using our collaborative workshop and produce a full project plan, leaving no stone unturned.
Quality Assurance
We can provide design QA throughout the build stage of your product, ensuring your users receive the product as it was designed.
Analytics
We’ll both provide you an analytics strategy and analyse your product’s usage data to find ways to improve it.
Our process is centred around our values
We are a passionate, value-driven team, with ethics, inclusivity & sustainability guiding every decision we make as a company and as individuals. You can be sure this will translate into your product!
Ethical
The products we design are always GDPR compliant and free of dark patterns. By following moral principles we can create a better overall experience and help you build long-term relationships with your users.
Inclusive
We strongly believe that products shouldn’t discriminate! Therefore our process is very mindful of people’s differing situations and all our products are WCAG and ADA compliant.
Sustainable
Digital products can be very energy-intensive; an hour-long FaceTime is as bad as driving a car for 2km! We’re constantly improving our process to use as little energy as possible & promote sustainable behaviour change where we can, take our website as proof.
Our flexible approach offers seamless integration with your team
We can tailor our services in a number of different ways to suit your way of working. Below are our three recommended approaches, but if there’s an alternative that works better for you, get in touch and we’ll see what we can do!
Agency
Using our modular project-blocking approach, we can offer anything from short idea validation sprints to full-stack design packages.
Consultancy
We can advise you on your product strategy or important user experience decisions, either on a case-by-case basis or on a retainer.
Contractors
We’ll work in-house as one of your own for as long as your project requires.
Products people love, across any platform
By checking in with real users throughout our process we can guarantee a successful uptake, no matter if your product is a website, app, voice skill, infotainment system, or for totally custom hardware.
Websites & Mobile Apps
Voice Skills
Custom Hardware
Design & strategy ready for development
The flexible nature of our process allows us to quickly validate your ideas with real users before easily integrating with your in-house or external development team. We ensure a smooth handover, with all assets optimised and ready to go.
Have an idea for a digital product that could make a difference?
No matter what stage your project is at, we can help make that happen!
